Key Transfers.com are one of the leading on-line specialists in low cost shuttle and taxi transfers, taking you from your destination airport to all the major holiday resorts in over 40 countries at incredible prices starting at just £5!. And for that extra piece of mind Key Transfers.com is a fully bonded member of A.B.T.A and all transfers are operated by established organisers using fully licensed professional and experienced driver’s responsible for carrying thousands of holidaymaker’s safely to their resort every year.

1. Peace of Mind! - Fully Bonded ABTA member
2. Peace of Mind! - 24 hour / 7 days a week support
3. Peace of Mind! - Professional and helpful staff and drivers
4. Peace of Mind! – User friendly and secure web-site
5. Our Customer Comments

Most definitely - we have negotiated special rates with all our suppliers and through are huge volume of passenger carryings (over 1 million in 2006) our rates are significantly cheaper than our smaller trade counterparts and local airport taxis.

Key Transfers operate on a “Low Price Guarantee” basis. This means should you find the same deal at a lower rate with one of competitors we will match/beat the price and immediately refund you the difference. Please see our terms & conditions for full information.

Yes. You can make bookings of up to 50 passengers at one time.

At Key Transfers we have a great deal of experience at handling group reservations and should your group require more than just a return airport transfer then we will be more than happy to help. Simply complete an on-line request form and our Operations Team will make all the planning.

Please click here to see our terms and conditions.

To enable you to make your booking you will be guided through the Key Transfers site and offered selections or prompts for information where necessary. Our site is designed with simplicity in mind to save you time in searching and booking. The steps are as follows:

Step 1:
Search for destination/route and dates required
Step 2:
Review search results and click on the link for more information
Step 3:
Select the transfer of your choice and on our booking page, enter names and payment details
Step 4:
Your reservation will be confirmed and you will receive an email with a voucher to present to the hotel upon arrival.

For secure online payment, we use Secure Socket Layers (SSL) to ensure the privacy of the information provided to us and at no time are your debit/credit card details transmitted unencrypted over the internet. For further information, please refer to our privacy policy.

Instantly, all services offered on our site are available at that present time. Key Transfers do not sell on a “request” basis.

Emergency: The emergency number relevant to your destination will be printed on your documentation.

Key Transfers is a trading style if Ola Holidays Ltd. Registered in England and a member of The Association of British Travel Agents.

Once you have completed your on-line booking you will automatically receive a screen confirmation together with an email giving you exact instructions for meeting your driver or vehicle.

Firstly call the telephone number as per your booking confirmation, where our advisors will direct you to your driver.

Your private transfer or Limo vehicle will normally be at the airport for the scheduled arrival time of your flight. We monitor flight arrival times so as to be waiting for you when you arrive. Shared shuttle clients will always be put on the next available transfer. Customers should not expect to wait more than 45 minutes for the next available transfer.

Yes, as long as it is a “touristic” hotel or apartment we will drop you at the door( unless the road is too small for the coach to negotiate). Shuttles however do not drop passengers at private address’s, but can drop you at the nearest hotel or apartment complex. If you are a customer that require a transfer to a private address ie Villa, then we recommend our range of private taxi transfers. Please use our search facility on the homepage of this website, for a price that will please you.

Shuttle transfers are quoted as per person and all other transportation including private taxis are quoted per vehicle.

No, the Key Transfers service is completely free to use.

All prices shown on our site are in GBP – British Pounds, unless specifically stated otherwise.

Yes. You can make bookings without registering but we recommend that you do in order to receive our regular newsletter and gain access to exclusive offers. It only takes a moment to subscribe and you can unsubscribe at any time. Simply click on the newsletter section on our homepage, or click here.

On private transfers, infants and children do count as one person as they take up a seat belt place. We recommend parents take their own child seats to ensure adequate safety in foreign countries. As with car rental policy it is also the parent’s responsibility to fit the seat. Most airlines do not charge for the carriage of child seats and pushchairs.
There is no charge for infants aged under 2 years who are travelling on shared shuttle services, provided that they do not require their own seat.

Yes. You can make bookings of up to 50 passengers at one time.

At Key Transfers we have a great deal of experience at handling group reservations and should your group require more than just a return airport transfer then we will be more than happy to help. Simply complete an on-line request form and our Operations Team will make all the planning.

No, via our website it is not possible. You will have to book through the organization issuing the voucher.

We take the issues of privacy and security very seriously. At Key Transfers we ask only for information that is strictly necessary to make your booking. We protect any personal details submitted to us. For your further peace of mind, please refer to our privacy policy.

At Key Transfers we DO NOT pass your details to any other organisation for marketing or similar purposes. The only details Key Transfers passes on are your contact telephone number and e-mail address, along with your booking details (specified by you when booking), and these are only passed on to the accommodation establishment you booked in case they need to contact you at all regarding your booking. For your further peace of mind, please refer to our privacy policy.

Sorry about that! Please try and refresh the page and try again. Should the problem persist, then please email us at technical@keytrips.com or click here.

Please click here to see our terms and conditions.

We take the following cards: Visa, Mastercard, Amex, Switch and Solo. In the near future we plan to take Diners Club, Eurocard, Delta and JCB and our website will be updated accordingly. We also accept cheques, although please bear in mind that your booking cannot be confirmed until the cheque has cleared.

For secure online payment, we use Secure Socket Layers (SSL) to ensure the privacy of the information provided to us and at no time are your debit/credit card details transmitted unencrypted over the internet. For further information, please refer to our privacy policy.

Yes. You are able to provide payment with multiple credit cards. If you require to pay using more than one credit card, please select the pay by phone option once you have reached the payment page during the booking process. Please do not enter a credit card online but call the number displayed to provide the details of all credit cards needing to be charged. If you wish to alter a credit card after it has been charged, and the booking completed, a fee will apply - see booking conditions.

When you have reviewed and confirmed your booking, the money will automatically be debited from your credit card account.

We are not allowed to accept cash at the airport, nor are our driver’s. All bookings through our service require pre-payment by credit card only.

Once you've completed your hotel booking, your reference number will be displayed on the screen. We will also email you your booking confirmation, which will show your complete itinerary and your Key Transfers reference number. This email also includes a voucher to be printed and presented to your hotel on arrival as proof of your reservation.

Yes, by email along with your booking confirmation. You need to print this booking confirmation voucher and take it with you to present to the driver at the arrival airport desk or as instructed otherwise on the document. It doesn't need to be printed in colour, a black and white copy is sufficient.

Yes, you can. But please be sure to complete your address in full, where required.

Your final balance is due X weeks before departure and this can be paid by credit / debit card calling our accounts department or by sending a cheque to us.

You must contact us to pay your balance. At the moment we do not have facilities to take balances online. You can either pay by card over the telephone or send us a cheque.

Yes, we are VAT registered. Should you require a VAT invoice, please request one online when making your booking.

Please click here to see our terms and conditions.

On private transfers, infants and children do count as one person as they take up a seat belt place. We recommend parents take their own child seats to ensure adequate safety in foreign countries. As with car rental policy it is also the parent’s responsibility to fit the seat. Most airlines do not charge for the carriage of child seats and pushchairs.
There is no charge for infants aged under 2 years who are travelling on shared shuttle services, provided that they do not require their own seat.

No problem – simply complete an amendment form here. We will not charge you for a change of titles, names or initial but you must notify us at least at least 48 hours prior to arrival at the hotel. New documentation will be issued accordingly and emailed to you prior to your departure.

Subject to availability, YES you can change the dates of your booking. However, we may charge you an amendment fee, please refer to our terms and conditions for full details. Please complete an amendment form here.

No problem – simply complete an amendment form here. We will not charge you for a change of titles, names or initial but you must notify us at least at least 48 hours prior to arrival at the hotel. New documentation will be issued accordingly and emailed to you prior to your departure.

Subject to availability and vehicle occupancy passengers can be added to existing bookings. Please note however, in some cases it may be required to increase the size of your transportation and therefore incurring a supplement that will apply to all passengers. Please complete an amendment form here.

It is important that we are aware of your flight details and arrival time. Should these alter for any reason then please notify us at least 48 hours prior to departure. Please complete an amendment form here.

Please note that all cancellations must be made in writing or via email by completing a cancellation form here. Please note that all cancellations are subject to our terms and conditions.

Please refer to our terms and conditions for full details of our cancellation charges.

Key Transfers will credit your refund directly to the credit/debit card that was used to pay for the booking. We do not store your credit/debit card details on our website, but the bank will be able to identify your account from the booking reference number.

Yes, by email along with your booking confirmation. You need to print this booking confirmation voucher and take it with you to present to the driver at the arrival airport desk or as instructed otherwise on the document. It doesn't need to be printed in colour, a black and white copy is sufficient.

Please contact us at help@keytrips.com and we will be happy to email you duplicate copies.

Yes – a local contact number is printed on the voucher as well as our overseas contact number in case of emergencies. Please read the “Problems and Complaints” section in our Terms and Conditions.

Your private transfer or Limo vehicle will normally be at the airport for the scheduled arrival time of your flight. We monitor flight arrival times so as to be waiting for you when you arrive. Shared clients will always be put on the next available transfer. Customers should not expect to wait more than 45 minutes for the next available transfer.

Subject to availability and vehicle occupancy passengers can be added to existing bookings. Please note however, in some cases it may be required to increase the size of your transportation and therefore incurring a supplement that will apply to all passengers. Please complete an amendment form here.

At Key Transfers our team will ensure that all your requirements are met regardless of how complicated they may appear. You will receive the contact details for your chosen hotel once your booking is processed should any further needs arise.

For UK citizens please ensure that you have a current passport with at least 6 months validity, prior to your travel dates. For all other nationalities please contact your local embassy office.

In the UK, the UK Foreign Office website is a useful source for further information: www.fco.gov.uk - for other countries, please consult their related site.

Yes, as long as it is a “touristic” hotel or apartment we will drop you at the door (unless the road is too small for the coach to negotiate). Shuttles however do not drop passengers at private addresses, but can drop you at the nearest hotel or apartment complex. If you are a customer that requires a transfer to a private address ie Villa, then we recommend our range of private taxi transfers. Please use our search facility on the homepage of this website, for a price that will please you.

Once you have completed your on-line booking you will automatically receive a screen confirmation together with an email giving you exact instructions for meeting your driver or vehicle.

Firstly call the telephone number as per your booking confirmation, where our advisors will direct you to your driver.

Your private transfer or Limo vehicle will normally be at the airport for the scheduled arrival time of your flight. We monitor flight arrival times so as to be waiting for you when you arrive. Shared shuttle clients will always be put on the next available transfer. Customers should not expect to wait more than 45 minutes for the next available transfer.

If you have a private transfer this will normally be confirmed to you prior to departure by email. For shuttle transfers you will be provided with a reconfirmation number that you will need to ring 24 hrs prior to your departure from resort.

No. If you have any problems contact our central reservations number.

Each passenger has an obligation to inform us of such items by email or fax and we will make the necessary arrangements. However extra charges may be applicable.
N.B. WE DO NOT CHARGE AND DO CATER FOR NON-MOTORISED WHEEL CHAIRS.

By prior arrangement on a private transfer only, although not at peak times - a supplement may be applicable.

Private transfers are direct, door-to-door. Shared transfers may stop to either pickup or drop off other clients en route.

All  drivers used speak (at least some) English. Occasionally we are obliged to use a local taxi firm, in which case we cannot guarantee the driver will speak English.

No, if you book a private transfer. Yes, if you book a shuttle transfer.

If you do not specify a resort address, you will be dropped off and picked up at the tourist office.

We invite all of customers to provide a feedback form following their departure from the hotel. Please feel free to comment on any aspect of your booking with Key Transfers – your comments are always welcome.

If you have a complaint that could not be rectified at the time or whilst abroad then please forward a formal complaint in writing to Key Transfers. Please read the “Problems and Complaints” section in our Terms and Conditions.

Please click here to see our terms and conditions.

Using your credit card to reserve your room online with Key Transfers is 100% secure. We use the most up-to-date SSL technology to encrypt your credit card details. Click here to see details of our security certificate.

We take the issues of privacy and security very seriously. At Key Transfers we ask only for information that is strictly necessary to make your booking. We protect any personal details submitted to us. For your further peace of mind, please refer to our privacy policy.

At Key Transfers we DO NOT pass your details to any other organisation for marketing or similar purposes. The only details Key Transfers passes on are your contact telephone number and e-mail address, along with your booking details (specified by you when booking), and these are only passed on to the accommodation establishment you booked in case they need to contact you at all regarding your booking. For your further peace of mind, please refer to our privacy policy.

Once your booking is confirmed you will be issued with a “booking reference” and notified by email.

Sorry about that! Please try and refresh the page and try again. Should the problem persist, then please email us at technical@keytrips.com or click here.

Most internet browsers give you the option of changing the size of the text on any web page. If you are using Internet Explorer, click View>Text Size. If you are using Netscape Navigator, click View>Text Zoom (this is the same if you are using a Macintosh computer).

Please email our technical services department; technical@keytrips.com

Registering with Key Trips and Key Transfers couldn’t be simpler. Just enter your email address here and we will create an account for you and email a sign-up confirmation. You will then receive our regular newsletter and gain access to our exclusive offers.

Yes, we are VAT registered. Should you require a VAT invoice, please request one online when making your booking.

For UK citizens please ensure that you have a current passport with at least 6 months validity, prior to your travel dates. For all other nationalities please contact your local embassy office.

In the UK, the UK Foreign Office website is a useful source for further information: www.fco.gov.uk - for other countries, please consult their related site.

New prices are usually released approximately 12 months in advance but this can vary according to individual hotel and destination. If you would like to make an enquiry about an advance reservation please complete a request form here and we will contact you as soon as the requested rates are available.

Our Gift Voucher scheme is a great and innovative way of treating somebody special and is becoming more and more popular. We also have some exclusive offers for our voucher customers. Please enquire here for more information.

We invite all of customers to provide a feedback form following their departure from the hotel. Please feel free to comment on any aspect of your booking with Key Trips – your comments are always welcome.

1.6 kilometres are equivalent to 1 mile.

Sign-Up here for news on our latest deals and promotions.

Please click here to see our terms and conditions.